At Toyota Tsusho Material Incorporated (hereafter referred to as "the Company"), we feel that it is our social responsibility to appropriately handle and securely manage the information that is provided to us by our customers. Moreover, it is our belief that this concept forms the basis for establishing a trustworthy relationship with customers.
In order to protect the privacy of personal information provided by our customers, the Company adheres to all laws and regulations related to personal privacy protection, including the Act on the Protection of Personal Information, as well as guidelines stipulated by the competent minister. At the same time, the Company has established the following basic policies for protecting our customers' privacy. In this way, the Company is striving to appropriately handle and protect personal information.
The Company shall, as far as possible, specify the purposes for which the personal information is to be used, and shall acquire such personal information (information relating to a living person, and by which an individual can be identified) by appropriate means. It shall either disclose the purpose of utilization of the personal information in advance or shall notify or disclose such use to the customer immediately after acquiring the information. However, when the information is acquired directly from the customer in writing or by another means, advance notice will be given (hereafter, all such measures will be described as "notification/disclosure").
The Company shall only use personal information for the purpose or purposes notified or disclosed to the customer. However, this shall not be applied where permission has been obtained from the customer in advance, or where exceptions to this clause are stipulated under the law.
The Company shall not provide or disclose personal data (this refers to personal information that composes a personal information database etc., where such a personal information database is a collection of information including personal information, systematically organized such that it is easy to search for specific personal information, as prescribed by cabinet order) to a third party without the prior agreement of the customer. However, this does not apply where exceptions are stipulated under the law.
The Company shall strive to maintain accurate and up-to-date information within the necessary range to achieve the purpose of utilization of the personal data being handled. Further, all necessary and appropriate measures will be taken to prevent the leak of, loss of, damage to or unlawful access to said personal information, including the monitoring of employees and sub-contractors to conduct appropriate management.
If the customer (in person, or through a representative) requests the Company to disclose, notify the purpose of utilization for, correct, or no longer use the personal data retained by the Company (excluding data for which the Company has the right to disclose or correct the information etc., and for which the existence or non-existence, if disclosed, would prejudice public interest or other interest, as stipulated by cabinet order, or information that must be deleted within 6 months), based on legal requirement, will verify that said request is from the customer in person (or a representative) and will then act in accordance with the customer's request.
The Company shall, with regard to the personal information it retains, respond rapidly and appropriately to any complaint from the customer in person, and strives to provide a system within the Company to deal with such complaints.
April 1 2005
Toyota Tsusho Material Incorporated (hereafter referred to as "the Company") shall act in accordance with the prescriptions of the Act on the Protection of Personal Information, and hereby discloses the following to its customers. Please read the following (all terms are as used in the Company's Privacy Protection Policy).
The personal information of customers shall be used for the following purposes relating to the business of the Company holding the customer's personal information as specified below.
Toyota Tsusho Material Incorporated
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＜Inquiries relating to personal information＞
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April 1 2005